Store Policies

All items ordered on our site will be received within 7-10 business days (MONDAY-FRIDAY) within the U.S. Tracking numbers will be received within 5-7 business days.

- Processing: 5-7 business days 
- Shipping additional 2-3 business days

***Expedited delivery is available ON SELECT ITEMS. Please email us TO VERIFY AVAILABILITY OF ITEM, if you wish to expedite your order. Do not order through the site.***

Orders take 10-15 business days internationally ( 7-10 business days for receipt of international tracking ).

Tracking numbers will be sent when merchandise is in route. Tracking numbers will come from Paypal. Tracking numbers are not provided at the time of purchase. However, you will receive an (Order Confirmation/Receipt). Please feel free to track your orders at USPS.COM. 

All items are delivered via "USPS Priority Mail" (domestic) & standard mail (international). We require signature to ensure the safety of all merchandise. If no one is available to sign, items will be sent to your local Post Office for pick-up. If for any reason an item is shipped back to our facility, for various reasons. We will ship the package back and invoice the customer for return shipping cost. Refunds will not be issued for hair that is returned to our company from your local post office. 
We are not responsible for carrier delays due to inclement weather, holidays, natural disasters, etc.

Our company is not responsible for lost, damaged, undelivered, or stolen merchandise. Insurance is available upon request from the customer. 

Return Policy

Just Glam takes pride in the items that we offer. The satisfaction of our customers is our ultimate goal. All of our items are inspected prior to shipment. Protective packaging is used to ensure that items are not damaged during delivery. We also make every effort to provide details of each product listed on our site.

If for any reason you are unsure about a product, please contact us. We will gladly provide you with details.
Due to the nature of our products, ALL SALES ARE FINAL.

Cancellation Policy

Customers have 24 hours from order confirmation time to cancel. All orders canceled after that time-frame are subject to a $50 fee. Which means, you will be reimbursed $50 less than your total order amount.